Functionality

How does Shopkeeper show Marketplace Facilitator Tax?

Written by Michael
Updated over a week ago

How do Refunds & Reimbursements work in Shopkeeper?

How do you calculate them, how do you show Lost, Damaged, Returned Units.

Written by Michael
Updated over a week ago

EFN Fees (Cross Border FBA fees)

Why do I see unexpected FBA fee, larger than one in product settings?

Written by Michael
Updated over a week ago

Do you include Storage Fees?

How are Storage Costs calculated? Do you cover them in your reports?

Written by Michael
Updated over a week ago

Can I hide my product data, to take screenshots or make a video demo?

How to share app snapshots with others, without revealing sensitive product info?

Written by Michael
Updated over a week ago

Do you include PPC costs, and are they real time?

Do you pull in Sponsored Ads costs on the same day or the next? Do you include Headline Ads Costs?

Written by Michael
Updated over a week ago

I ran a promo, have some sales - but Shopkeeper does not show the discount. Why?

Written by Michael
Updated over a week ago

How do you calculate 'Good For' for my Inventory?

What are the formulas for 'Selling' and 'Good For'?

Written by Michael
Updated over a week ago

My Inventory numbers are not correct.

Shopkeeper shows more units in stock than Amazon

Written by Michael
Updated over a week ago

Does your App support mobile devices?

iPhone, Android, Mobile, iPad, Tablet, Notepad

Written by Michael
Updated over a week ago

What Amazon marketplaces do you support?

USA, Canada, Mexico, UK, Germany, France, Spain, Italy, Japan, India, Australia

Written by Michael
Updated over a week ago

Why my sales in Seller Central do not match what Shopkeeper shows?

incorrect number of sales in the app, timezone settings

Written by Michael
Updated over a week ago